Home › All issues › #69
Hello, I am trying to make my authority inactive; however, I get a "failed to start workflow" error.
Reported Reported: A carrier reported this. DNA has not reviewed it yet. 1 person has reported it or marked it as affecting them. No workaround is known yet. Last updated Jul 9, 2026.
- Status
- Reported
- Area
- Operating Authority (MC Number)
- People affected
- 1
- Workaround
- None known
- First reported
- Last updated
- Issue number
- #69
What was reported
Hello,
I am trying to make my authority inactive; however, I get a "failed to start workflow" error.
I have submitted tickets within the motus portal, and the legacy FMCSA portal with no support.
Is this happening to you?
Open this issue on the board and click "This affects me" so DNA can see how many carriers it hits. Seeing something different? Report a MOTUS bug.
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