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Home › All issues › #32

I selected supporting company, instead of Carrier.

Reported Reported: A carrier reported this. DNA has not reviewed it yet. 1 person has reported it or marked it as affecting them. No workaround is known yet. Last updated Jun 3, 2026.

Status
Reported
Area
Account & Login
People affected
1
Workaround
None known
First reported
Last updated
Issue number
#32

What was reported

In the words of the person who reported it.

I selected supporting company, instead of Carrier. Now the "Active Motus" account I have it is for a supporting comapny, and not a carrier. I do not have access to any of my carrier tools/setup/dashboards.

Is this happening to you?

Open this issue on the board and click "This affects me" so DNA can see how many carriers it hits. Seeing something different? Report a MOTUS bug.

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