Home › All issues › #145
I am trying to esign when linking my dot number in motus and it is asking for an email address.
Reported Reported: A carrier reported this. DNA has not reviewed it yet. 10 people have reported it or marked it as affecting them. No workaround is known yet. Last updated Sep 23, 2026.
- Status
- Reported
- Area
- Account & Login
- People affected
- 10
- Workaround
- None known
- First reported
- Last updated
- Issue number
- #145
What was reported
I am trying to esign when linking my dot number in motus and it is asking for an email address. When I enter mine it says " the first and last name entered are not a match for what is in the profile. However it is skipping the QR code identity verification page for me.
Is this happening to you?
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