Home › All issues › #31
MOTUS sign up error displays generic DOT #
Fixed Fixed: This issue has been fixed. 0 people have reported it or marked it as affecting them. DNA staff have marked this issue as having a workaround. Last updated Jun 5, 2026.
- Status
- Fixed
- Area
- Account & Login
- People affected
- 0
- Workaround
- Yes
- First reported
- Last updated
- Issue number
- #31
What was reported
[company name removed] [USDOT number removed]
When they sign up it displays a [USDOT number removed] under John Doe
Notes from DNA staff
Relied on carrier's information, he wasn't a reliable source
Is this happening to you?
Open this issue on the board and click "This affects me" so DNA can see how many carriers it hits. Seeing something different? Report a MOTUS bug.
Related Account & Login issues
- ReportedI cannot claim my DOT number on MOTUS. It is completely greyed out.
- ConfirmedYour application is no longer active
- ReportedI am trying to esign when linking my dot number in motus and it is asking for an email address.
- ReportedAfter verification, it won't allow you to enter the EMAIL then SUBMIT.
- ReportedI am registering a client for a new registration and it won't let us past the business information.