Home › All issues › #36
DOT number not showing up in MOTUS Search
Working Working: A fix is in progress. 0 people have reported it or marked it as affecting them. DNA staff have marked this issue as having a workaround. Last updated Jun 17, 2026.
- Status
- Working
- Area
- DOT Number Lookup
- People affected
- 0
- Workaround
- Yes
- First reported
- Last updated
- Issue number
- #36
What was reported
[USDOT number removed] - when searching the results page returns the carrier, however upon clicking into the details the page displays: "Entity not found for PHMSA number"
Notes from DNA staff
We have run into this issue as well, a simple page refresh on that error message should clear out the error and show the corected data.
Is this happening to you?
Open this issue on the board and click "This affects me" so DNA can see how many carriers it hits. Seeing something different? Report a MOTUS bug.